A better way to prevent & treat pain.
Joint & muscle care that adapts to you
Help your body move at its best
Tune up your body to help you move better and prevent injuries.
Treat the source, not the symptoms
Find out why you're in pain and learn what you can do about it.
Feel better, anytime
Learn how to manage and treat your pain anytime, anywhere.
A treatment plan just for you
Treat the source of your pain, not just the symptoms.
3D animations and voice narration help with pacing and form.
Anytime, anywhere access
Message or video chat with your dedicated PT anytime.
We'll mail you a kit with all the tools you need — yours to keep.
Life without aches and pains is possible
Improve area of chief concern
Average pain reduction
Frequently asked questions.
Is it really free to use Omada?
Yes. Omada is FREE for members enrolled in a Aetna medical plan, and at no time will members be billed for any part of the service.
What's the difference between the prevention and recovery programs?
The injury prevention program is for those who are not currently experiencing a
joint or muscle issue (pain or injury). It is a self-directed exercise and education program
tailored to your needs based on a series of questions answered prior to program setup. For
this program, you will not interact with a physical therapist.
The recovery program is for those who are experiencing a joint or muscle issue (pain or injury). It is a treatment program directed by a licensed physical therapist that will focus on guiding you through to recovery.
How does virtual physical therapy with Omada work?
With Omada, you’ll have access to a dedicated licensed physical therapist who manages your recovery every step of the way through video visits, live chat and a personalized plan with guided exercises – all on your smartphone. You’ll also receive a free exercise kit in the mail that includes a phone stand, door anchor and elastic bands.
How is my assessment done without a hands on examination?
The vast majority of “hands-on” assessments, including range of motion or mobility tests, can be replicated remotely. Omada’s high-quality, personalized care and its remote approach to diagnosis has shown to be just as accurate as in-person diagnosis.
How soon can I schedule my initial consultation with a licensed Omada physical therapist?
Appointments are generally available as early as the same day or next day. You will be prompted during the enrollment process to schedule your initial consultation. To schedule an additional appointment with your dedicated physical therapist at any time, tap the “Inbox” tab in the bottom menu in the mobile app, then tap the calendar icon in the top right corner and tap the "schedule video visit” button.
How soon will I start to experience results?
Most people can expect to experience improvements in the first two weeks but may vary on a case-by-case basis according to individual conditions and care plans. Your physical therapist will provide a recovery timeline that is in alignment with your personalized plan.
Do I need a referral from my doctor to get started with Omada for Joint and Muscle Health?
No referrals are necessary! If you are experiencing joint or muscle pain, an initial assessment with your dedicated physical therapist will determine if virtual physical therapy is right for you.